Delivery & FAQS

HOW QUICKLY WILL MY ORDER BE PROCESSED?

We aim to process and ship all orders within 24 hours.

Watches will be sent 1st class by Royal Mail

Delivery is free for the UK, everywhere else is £3.99

WHAT DO I DO IF THERE IS NOBODY HOME TO RECEIVE MY PARCEL? 

In the circumstance that there is nobody at home to receive your delivery, the courier may leave your order in a safe place. This information will be confirmed on a delivery note posted through your door by the courier. 

RETURNS

New items may be returned with a full refund or a store credit can be given. Alternatively, exchanges are also available within 14 days of purchase.

In the unlikelihood of a return, please submit a customer query form, located in the 'Contact Us' page. This must include your order number, purchase date and reason for return. 

If a mechanical problem occurs after the watch has been worn, we will do our best to repair the item.

Unfortunately, refunds cannot be offered if watches have been worn, sized or after the removal of tags.